FAQ'S
SIZING & CARE
What UK sizes do Yemzi sizes convert to?
XS = UK 6–8
S = UK 8–10
M = UK 10–12
L = UK 12–14
XL = UK 14–16
XXL = 16-18
How do I choose the right inseam length?
We recommend measuring from crotch to ankle for leggings and crotch to floor for trousers, to compare with our inseam options.
Are Yemzi products tall-friendly?
Yes! Many Yemzi pieces are specifically designed for tall women, including 36” and 38” inseam options and longer sleeves across selected styles.
SHIPPING & DELIVERY
How long does shipping take?
Orders are usually dispatched within 1 working day. Orders within the UK will arriving within 3 working days.
How do I track my order?
When your order is dispatched you will receive an email with your tracking number and a tracking link. You may also receive order updates through WhatsApp.
How much is UK shipping?
UK tracked delivery is £3.99 and typically arrives within 48 hours.
Do you offer international shipping?
Yes, Yemzi ships worldwide. International tracked delivery usually takes 3–14 working days.
Do you offer free shipping?
Yes, free shipping is available on all orders over £80.
Will I receive tracking information?
Yes — all orders are sent with tracked shipping and tracking details are emailed once dispatched.
RETURNS & EXCHANGES
What is your return policy?
Yemzi offers a 30-day return window for eligible items.
Can I exchange my item for another size?
Yes — if stock is available, size exchanges can be arranged. Contact the team for assistance.
What condition must returns be in?
Returned items must be:
Unworn and unused
In original packaging
With tags attached
Accompanied by proof of purchase
CONTACT & GENERAL
Do you restock sold out items?
Some bestsellers are restocked, but not all styles and sizes. You can turn on notifications fo sold out items.
How can I stay updated on new drops?
Follow Yemzi on Instagram and TikTok, or join the mailing list for launches, exclusive offers and events.
Do you work with influencers and creators?
Yes, Yemzi collaborates with creators, athletes and influencers aligned with the brand values and aesthetic.
How can I contact Yemzi?
You can contact the team via email or Instagram DM, and a member of the team will respond within 1 working day.